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Product and Inventory Management

Accurate product and inventory data is essential to running your business smoothly. Whether you're selling apparel, services, or consumables, the ALTR POS system gives you flexible tools to manage everything from new product setup to stock adjustments and stocktakes.

1. Adding a Product Manually vs. Bulk Import via CSV​

Add a Product Manually:​

  1. Go to Products > Add Product.

  2. Fill out the required fields

  3. Click Save.

Bulk Upload Products via CSV:​

  1. Navigate to Products > Bulk Upload.

  2. Download the CSV Template provided.

  3. Fill in your products using a spreadsheet editor (Excel or Google Sheets).

    • Make sure all required columns are filled correctly (Name, SKU, Price, etc.).

  4. Re-upload the completed CSV file via the portal.

  5. Review the summary and click Import.

🛈 Tip: CSV import is ideal when migrating from another system or uploading a large catalog.

2. How to Create Product Variants (e.g., Size, Color)​

Variants allow you to group similar products under one listing (e.g., a T-shirt in different sizes or colors).

  1. Create a Parent Product (e.g., “Classic T-Shirt”).

  2. Select “This product has variants”.

  3. Choose your variant attributes (e.g., Size, Color).

  4. Add all combinations (e.g., Small/Red, Medium/Blue).

  5. Assign unique barcodes or SKUs, prices, and stock levels to each variant.

This helps reduce clutter in the POS and gives staff clearer product choices.

3. Understanding Product Types: Inventory, Non-Inventory, Service​

When adding or editing a product, you must choose a Product Type:

  • Inventory Item – A physical product you track in stock (e.g., shoes, parts).

  • Non-Inventory Item – Consumables or items you don’t track (e.g., packaging, shop bags).

  • Service – Labor or time-based offerings (e.g., repairs, workshops).

🛈 Note: Inventory items impact your stock ledger. Services and non-inventory items do not.

4. Creating and Managing Product Categories & Tags​

To Create a Category:​

  1. Go to Products > Categories.

  2. Click “New Category”.

  3. Enter the category name (e.g., Apparel, Accessories, Services).

  4. (Optional) Assign sub-categories for better structure.

    To Tag Products:​

  5. While editing a product, add tags in the Tags field.

    • Tags can include brand names, collections, or seasons (e.g., “Summer 2025”, “Clearance”).

🛈 Tip: Categories organize your product catalog; tags support filtering and reporting.

5. Inventory Adjustments: When to Use In vs. Out​

Sometimes, you need to manually adjust your stock levels outside of regular sales or receipts.

Adjustment In​

Use this when:

  • You’ve found missing stock.

  • You're correcting a stocktake error.

  • Returning stock from quarantine.

    Adjustment Out​

Use this when:

  • Stock is damaged or lost.

  • You’re writing off expired or recalled items.

  • You're manually reducing inventory after an overcount.

  1. Go to Inventory > Adjustments.

  2. Click New Adjustment.

  3. Select In or Out, add product(s), reason, and quantity.

  4. Save to commit the change to the stock ledger.

Still have questions? Contact us here.