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Employee Management

Employees are tied to a specific business and cannot be shared between businesses. Each employee can be assigned specific roles and permissions to control what they can access in the ALTR POS system.

Creating an Employee​

  1. Log in to the ALTR Portal.

  2. In the left-hand menu, go to Business Settings > Employees.

  3. Click “Add Employee”.

  4. Enter the employee’s details

  5. Choose Location(s) the employee should have access to.

  6. Click “Send Invite”.
    The employee will receive an email to set their password and activate their account.

Editing an Employee’s Details​

  1. Navigate to Business Settings > Employees.

  2. Find the employee using the search bar or scroll through the list.

  3. Click the Edit icon next to the employee’s name to make changes, and click "Save" to apply the changes.

Deactivating and Reactivating Employees​

This is a method for managing access control. Deactivated employees cannot log in or access the POS, but their transaction history remains intact for reporting.

To deactivate an employee:​

  1. Go to Business Settings > Employees.

  2. Click the three-dot menu beside the employee’s name.

  3. Select “Deactivate Employee”.

  4. Confirm the deactivation.

To reactivate:​

  1. Use the “Show Inactive” toggle to reveal deactivated staff.

  2. Click “Reactivate” next to the employee's name.

  3. The employee will be able to log in again immediately.

Resetting an Employee’s Password​

  1. Go to Business Settings > Employees.

  2. Click the three-dot menu next to the employee’s name.

  3. Select “Send Password Reset”.

  4. The employee will receive an email with a link to reset their password.

If the employee does not receive the email, ask them to check their spam/junk folder.

If you encounter any issues while managing employees, please contact us.

Still have questions? Contact us here.